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FAQ 2018-09-20T20:47:42+00:00

FAQ ABOUT ELECTRICITY MARKET & PEERER ENERGY

Will transfer of electricity supply from incumbent SP Group to private electricity retailer cause stability issue to my electricity supply? 2018-09-24T10:37:37+00:00

Your electricity supply will not be affected.

You will continue to enjoy the same reliable electricity supply regardless of your choice of electricity retailer, as SP Group will continue to operate the national power grid.

 

Soft Launch of Open Electricity Market in Jurong 2018-09-24T10:37:55+00:00

Since 1 April 2018, households and businesses in Jurong can choose to buy electricity from a retailer with a price plan that best meets their needs.

A total of 108,000 residential consumer accounts and 9,500 business consumer accounts have the option of buying electricity from a retailer of their choice, or continue buying electricity from SP Group at the regulated tariff. The soft launch involves consumers whose premises have postal codes starting with 60, 61, 62, 63 and 64.

If the postal code of your residential or business premise in Jurong starts with 60, 61, 62, 63 or 64, you can buy electricity from participating retailers in the soft launch of Open Electricity Market.

To find out more you can visit https://www.ema.gov.sg/Electricity_Market_Liberalisation.aspx

 

Is switching to private electricity retailer a must? 2018-09-24T10:37:27+00:00

Consumers who wish to remain with SP Group and buy electricity at the regulated tariff can choose to do so, and no further action is needed on their part. It is not compulsory to switch to a retailer and there is no deadline for switching.

I am a business consumer. How do I know I can make the switch from SP Group to private electricity retailer? 2018-09-24T10:36:51+00:00

Currently, business consumers with an average monthly electricity consumption of at least 2,000 kWh (equivalent to a monthly electricity bill of at least $400) are eligible to become contestable. Currently, about 95,000 business accounts, making up about 80% of the total electricity demand, are eligible to exercise this choice and flexibility in their electricity purchases.

You can visit the following link to find out if you are eligible to switch.

https://www.openelectricitymarket.sg/business/purchase-options/eligibility-check.html

If you find the link confusing, please follow this link for tutorial : Tutorial

I am a residential consumer. How do I know I can make the switch from SP Group to private electricity retailer? 2018-09-24T11:12:58+00:00

Starting 1 November 2018, Open Electricity Market will be extended to all consumers across Singapore by zones. Over 1.4 million households and business accounts will have the option of buying electricity from a retailer on a price plan that best meets their needs. Open Electricity Market will give consumers more choice and flexibility, while enjoying the same supply through the national power grid.

Consumers can also choose to remain with SP Group and buy electricity at the regulated tariff, and no further action is needed on their part. It is not compulsory to switch to a retailer, and there is no deadline for switching.

The nationwide launch of Open Electricity Market will be rolled out progressively in four geographical zones.

For more information please visit : https://www.ema.gov.sg/Electricity_Consumers.aspx

Why is Peerer Energy offering your service to household consumers? 2018-09-24T11:12:55+00:00

Peerer Energy decided not to participate in the OEM full launch as we are still a relatively newcomer to the market. We will for now serve the commercial and industry consumer while at the same time build up our capabilities to best serve the general public. We foresee that we will be ready to serve the general public in 2019. Therefore please keep a look for us!

What is an Energy Retailer? 2018-09-20T20:41:02+00:00

Electricity retailer are the final step in electricity delivery process. After generation, transmission and distribution of electricity, electricity retailer bill to you your electricity usage in timely and accurate fashion.

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